Updated: June 2021
o Your name, address, email address and any other information you provide is collected only in the act of fulfilling contracts between you and us. By placing an order, you provide this information and give clear consent to its use in the fulfilment of that order.
o Your name and email address are collected when you use the contact form, or when you send us an email regarding customer related requests. You may provide a telephone number which is optional, and only required if you wish to be contacted by telephone.
How we use the Data
The information we collect on our site, is used in a variety of ways, such as:
o to maintain and provide all the features of the site, to provide services and information that you request, to respond to comments and questions and otherwise to provide support to you.
o to understand and analyze the usage trends and preferences of our users, to improve the site and to develop new features and functionality.
o to contact you for administrative purposes such as customer services or to send communications, including updates on special offers, relating to products offered by us.
o recognising you so you will not have to re-enter information during your or the next time you visit the site (i) monitor and analyse the effectiveness of the site and third-party activities (ii) monitor site usage such as total number of visitors and pages viewed, and (iii) track your entries, submissions, and preferences in relation to your use.
Except as described in this policy, we will not disclose the information we collect on the site to third parties without your consent. We may disclose information to third parties if you consent to us doing so, as well as the following circumstances:
o We work with third party service providers to provide website hosting, maintenance, printing, and other services for us. These third parties provide a service on our behalf and may have access to or process information about you they need to perform those services.
o To the extent required by law and in good faith to persons who we reasonably believe may apply to a court or other competent authority for disclosure of that information.
o In connection with any ongoing prospective legal proceeding.
o To establish, exercise, or defend our legal rights including providing information to others for the purpose of fraud prevention, unlawful uses or activity and reducing credit risk.
o Any information that you voluntarily choose to include in a publicly accessible area of the site will be available to anyone who has access to that content, including other users.
We will take all reasonable precautions using organisational and technical safeguards to prevent the loss, misuse, or alterations of information we collect and maintain.
o Online transactions entered on our site will be directed through to our payment service providers. We do not collect or store financial information. We receive confirmation of payment by our payment service providers so that we may fulfil your order.
o Please be aware that information transmitted over the internet can be insecure and that no security measures are impenetrable, we cannot and do not guarantee the security of information about you will not be accessed, viewed, disclosed, or altered by breach of any of our safeguards.
The site may from time to time contain links to other websites and services provided by third parties. If you visit any of the sites and provide information to those sites, you are doing so under the operators own privacy policies. We ask that you review the terms and policies for any third-party website before any communication or action is taken through these links. We cannot accept any responsibility or liability for the security or privacy policies of third-party sites or services to which links are provided through the site.
No Information Collected from Children
Our site is a general audience site and is not directed at children and should not be accessed by them. We do not knowingly collect information from children without their parent's or guardian's consent.
You may review, correct, update, or delete your personal information that you previously provided to us, by accessing your information in the “My Account” section of the site. You may decline to share certain information with us, in which case we may not be able to provide to you some of the features and functionality of the site. You may instruct us to provide you with any other personal information we hold about you. However, to the extent permitted by law we may decline or withhold requests that are unreasonable, excessive, or prohibited by law or where we are unable to authenticate you as the person to whom the data relates
We reserve the right to change the terms of this policy when necessary to reflect changes in how we process personal information and/or legal information. When changes are made, we will revise the ‘updated’ date at the top of the policy and will take effect upon publication to the site. We encourage you to review this policy whenever you visit our site.